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Satisfaction
Guarantee
100% Money Back Guarantee On All
Products
Shop from home with the comfort of knowing that your order is
backed by a 100% Money Back Guarantee. This 30-Day Guarantee
gives you plenty of time to check items for color, high-quality,
and size for yourself, family and friends. If for any reason you
need to return or exchange an item, just contact our
Customer Service department and you're done!
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Changing an
Order
If you need to cancel your order, contact
Customer Service. Please include the order number of the
item that you would like to cancel to ensure accuracy.
If you have already completed an order and wish to add an
additional item to your order, you will need to cancel your
initial order and place a new order. Contact
Customer Service for assistance. Please include the order
number of the item that you would like to cancel to ensure
accuracy.
Please note, if your order has already been processed, you
may not be able to cancel or modify it.
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Order Status
Check the status of any of your orders by visiting our
Order Status page. This is the easiest and fastest way to
get the most current information regarding your order.
When you click on
Order Status, you will be prompted to sign in with your
email address and password. An order summary page will provide
you with detailed information about your current or past orders.
If your order has not been processed you may modify or cancel
your order from this page.
If your order has been shipped via UPS, you may track it
using links provided in your order detail. It may take up to one
(1) business day for your information to be posted on the UPS
website.
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Phone Orders
Don't feel comfortable ordering products online? No problem!
CafePress.com accepts orders over the phone.
To order by phone, please call us toll-free at
1-877-809-1659 during our
customer service hours. Before calling, please note the
Product Numbers of the items you wish to order. To find the
Product Number, simply click on the item you wish to order and
locate the Product Number below the item name (such as White
T-shirt).
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